![]() Step 5: Assign an emergency address and a phone number to a user In the United Kingdom, you need to associate an emergency address to the phone number when you're getting the phone numbers from Microsoft 365, or when transferring phone numbers from your current service provider.įor information about emergency calling and managing emergency addresses, see Manage emergency calling. For example, in the United States, you need to associate an emergency address when you assign the phone number to the user. When this association happens can vary among country and regions. Step 4: Add emergency addresses and locations for your organizationĪn emergency address must be associated with a phone number. For more information, see Manage phone numbers for your organization. If so, you'll need to download a form and send it back to us. Sometimes (depending on your country/region) you won't be able to get your new phone numbers using the Teams admin center, or you'll need specific phone numbers or area codes. For more information, see Transfer phone numbers to Teams. After you port your phone numbers to Teams, Microsoft will become your service provider and will bill you for those phone numbers. You can port or transfer existing numbers from your current service provider or phone carrier to Microsoft 365. For some countries/regions, you can get numbers for your users by using the Teams admin center, see Getting phone numbers for your users. There are three ways to get new user numbers: To determine if you need to purchase Communication Credits, see How to fund a Pay-As-You-Go Calling Plan. If you purchase a Pay-As-You-Go Calling Plan, you may need to purchase Communication Credits. See Assign Microsoft Teams add-on licenses. For more information, see Microsoft Teams add-on licensing.Īssign a Calling Plan license to the people in your organization. ![]() Step 2: Buy and assign licensesĪfter you buy and assign Teams Phone licenses, you can purchase Calling Plans for Teams Phone System. If Calling Plans aren't available for your country or region, see PSTN connectivity options for other available PSTN connectivity options. Go to Country and region availability for Audio Conferencing and Calling Plans and select your country or region to get availability information about Calling Plans. Step 1: Find out if Calling Plans are available in your country/region If you do not have a Phone System license, see Set up Phone System.įor more information about all Microsoft Calling Plan options, see Calling Plans for Teams.įor more information about Phone System, see What is Phone System. This article assumes that you already have Phone System licenses for your users, which is a requirement for purchasing Calling Plans. With this option, Microsoft acts as your PSTN carrier. This solution is the simplest option that connects Phone System to the Public Switched Telephone Network (PSTN) for external calling. This article describes how to set up Microsoft Calling Plans with Teams Phone System.
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